I purchased this brand new laptop from Best Buy on April 8, 2013, and if you ask I will include a copy of the receipt with my personal information blacked out. I bought it because my Macbook had a huge hard drive crash, and it was exam week, so I desperately needed a computer to finish papers and complete assignments. I paid $450 for it, and I've reduced the starting bid by $100, which I feel is generous. I used this computer for about a week and a half. I haven't done anything other than install firefox and skype, and my college installed Microsoft Office for free, so when you buy this laptop you will get Microsoft Office 2007. It has given me absolutely no problems. I have not dropped it, I have not eaten or had anything to drink while using this laptop. It is in pristine condition, just like new. I will send with it the antivirus (Kaspersky) that I was given when I bought the laptop. I've installed it and I will send you the disks. There are disks for both Windows and Mac inside, and I haven't used the Mac disk, just the windows, and just on this computer. I will remove my personal information from the computer and change the administrative username and password, which I will provide you with. I will also send all the little guidebooks I was given, but the laptop will not be in the original box, since I didn't foresee selling it and threw the box away. Please email me with any questions regarding this laptop! I will do my very best to answer them, though you might have to tell me how to find certain information on Windows 8 because I am so used to my Apple operating system. I know you will be pleased with this purchase. As I've said, the laptop is barely used, undamaged, and like new!